Shipping Information
We ship nationwide! 🇵🇰
 Shipping Charges
- Flat Rate: PKR 199/-Â
- Delivery is FREE on orders worth PKR 5000/- or above.
Expected delivery time
- Flash Delivery Orders:
For Karachi: 1-2 Working days (Once the order has been confirmed).
For Other cities: 3-5 working days (Once the order has been confirmed).
- SHEIN Pre-Orders:
3-5 weeks tentative (Once the order has been confirmed).
*If your order contains both flash delivery and pre-order products, the shipping date might vary based on the estimated shipping date of pre-order products. If you wish to receive them separately, you may place separate orders accordingly.
Note: We will make all efforts to deliver your package on time. However, delays may occur due to invalid addresses, customs clearance issues, public holidays, and peak season. Your patience is highly appreciated.
Address Modifications
Delivery Address cannot be modified once the order has been dispatched (including cod and online paid orders).
Order Cancellations
- Orders cannot be cancelled or changed by the customer after they are confirmed or dispatched.
- Orders placed through credit card or any other online payment system have to go through a fraud status check, and once cleared by our payment processor will be processed further. If the fraud status returns ‘failed’ the order is cancelled automatically.
- Urban Chic holds the right to cancel orders for any reasons which may include: Out of stock items, price changes, or any other technical errors.
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